AD ASTRA CUSTOMER CARE
Delivery information
Clear updates from checkout to handover for every AD ASTRA order.
Where we deliver
AD ASTRA currently delivers within Dubai. Your delivery address is reviewed as part of the order process.
When your order arrives
In-stock Dubai orders usually arrive tomorrow, with an estimated maximum of two calendar days from the order date. Weekends are included.
Your product page and checkout show the expected arrival day and date, plus the latest estimated arrival date.
After you place an order
We confirm the selected model, colour, availability, and delivery details before an order is prepared. We will contact you if we need any additional information.
Receiving your order
Please make sure the contact number and address in your account are accurate. Keep your order number available when speaking with our team.
Need help with an order?
Our team can clarify the policy that applies to your purchase.