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PHONE MAX CUSTOMER CARE
Returns and cancellations
Start with your order so our team can review the right option for you.
Before delivery
You can submit a cancellation request from your account while the order is still being processed. We will confirm whether the order can be cancelled at that stage.
After delivery
Please contact PHONE MAX before sending an item back. Eligibility depends on the product, its condition, and the reason for the request.
Keep the product, packaging, accessories, and order details available while we review your request.
How to request help
Open your account order history or contact us with the order number and a short explanation. We will tell you what information is needed next.
Need help with an order?
Our team can clarify the policy that applies to your purchase.